What to Ask a Roofing Contractor
Before you hire a company to perform work on your roof, you’ll want to do your research and make sure you are working with a licensed and experienced roofing contractor. Before hiring them, ask them a few questions and evaluate if they are the right roofer for you. Be sure to ask for a copy of their license, and make sure to browse their customer reviews to make sure other customers have had good experiences working with them.
Ask About Their Business
How long have they been in business? Are they local? What training and experience does their crew have? These are a few very important questions to ask. A reputable company will be able to answer all of these questions quickly and easily. If they can’t, that’s a major red flag that you should be looking elsewhere. They should have official documentation of insurance, workers’ compensation insurance, and certifications. If they can’t provide them, find someone else who can.
Ask About Their Customers
What references can they give you? Are there any roofs in the area you’d be able to see for yourself? Like any business, a good roofing contractor will be happy to provide references. Talking with past customers is the best way to learn about a business. Not only will they let you know if the company did a good job installing the roof and following regulations, but they can also tell you what it was like dealing with them as a company: Did they have clear and timely communication? Did they honor their price estimate? Did they finish the job on time? Were they friendly and professional? This will give you a clear picture of what to expect if you decide to hire them.
Customer service is extremely important. It doesn’t matter how good of a job they do on your roof if it took them an extra two weeks or it was impossible to get ahold of anyone after paying.
A good roofing contractor welcomes questions and scrutiny. If they are proud of the work they do, they can answer your questions honestly and openly. Your roof keeps you and your family safe from the elements; it’s only fair that you ask questions to ensure it’s being worked on by trusted professionals.
Ask a Roofing Contractor in Ann Arbor!
If you would like to speak to a reputable roofing contractor in Ann Arbor, feel free to contact Roofman today! We’re happy to answer any questions you may have, and we’ll even provide you a free estimate for roof repairs or a brand-new roof!